Privacy Policy

This Privacy Policy explains how NeoVantra ("we", "us", "our", "the Company") collects, uses, discloses, and safeguards personal data when you visit our website at neovantra.com, contact us for inquiries, or engage our IT services and consulting solutions.

We are committed to protecting your privacy and ensuring your personal information is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant international regulations.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

NeoVantra is the data controller for all personal data processed under this policy. We are responsible for deciding how and why your personal information is processed.

1. Information You Provide Directly:

• Name, email address, phone number, and company name when you contact us
• Project details, business requirements, and technical specifications you share
• Payment and billing information when you engage our services
• Resume, cover letter, and professional information when applying for jobs
• Feedback, testimonials, or any other communication you provide

2. Information Collected Automatically:

• IP address, device type, operating system, and browser information
• Pages visited, time spent on pages, and navigation patterns
• Referral sources and search queries that led you to our website
• Cookies and similar tracking technologies (see Cookies section)

3. Information from Third Parties:

• Business contact information from professional networks (LinkedIn, etc.)
• Publicly available information relevant to business relationships
• Analytics data from third-party tools (Google Analytics, Vercel Analytics)

We use your personal information for the following purposes:

• Service Delivery: To provide IT consulting, software development, and related services
• Communication: To respond to inquiries, provide proposals, and maintain client relationships
• Billing & Payments: To process transactions, send invoices, and manage subscriptions
• Website Improvement: To analyze usage patterns and enhance user experience
• Marketing: To send relevant updates, newsletters, and promotional content (with consent)
• Recruitment: To evaluate job applications and manage hiring processes
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security threats, and technical issues

Under GDPR and other data protection laws, we process your personal data based on:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our site
• Performance Cookies: Measure website performance and load times
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Analytics Tools: We use Google Analytics, Vercel Analytics, and similar services. These tools may collect anonymized usage data.

We do not sell your personal data to third parties.

We may share your information with:

• Service Providers: Cloud hosting (AWS, Vercel), email services, payment processors, and analytics platforms
• Business Partners: When collaborating on joint projects (with your consent)
• Legal Authorities: When required by law, court order, or regulatory request
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

NeoVantra operates globally, and your personal data may be transferred to, stored, or processed in countries outside your jurisdiction, including India and the United States.

When we transfer data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements (DPAs) with service providers
• Adequacy decisions by relevant data protection authorities
• Binding Corporate Rules and Privacy Shield (where applicable)

Security Measures:

• Industry-standard encryption (TLS/SSL) for data transmission
• Secure cloud infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security training for employees
• Incident response and breach notification procedures

Data Retention:

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Client Data: Duration of the project plus 7 years for legal compliance
• Marketing Data: Until you unsubscribe or request deletion
• Job Applications: 2 years from application date
• Website Analytics: 26 months (Google Analytics default)

Depending on your location, you may have the following rights:

To exercise any of these rights, please contact us at support@neovantra.com. We will respond within 30 days.

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@neovantra.com, and we will delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make significant changes, we will notify you by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending email notifications to registered users (for material changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: